Carlos Movers

Privacy Policy

How Carlos Movers handles information submitted through this website.

This policy explains how Carlos Movers handles information received through this website and the estimate forms on it.

Information we collect

The estimate form asks for your name, phone number, and email address. During follow-up, we may also record details about your move: both addresses, timing, inventory, and access notes such as stairs, elevators, parking, or building rules. Please do not send sensitive financial, medical, or identity documents, or security codes, through the form.

How we use your information

We use what you send to respond to your request, prepare a relevant estimate conversation, and coordinate the move you confirm with us. Submitting the form does not create a booking; nothing is scheduled until it is confirmed with you directly.

How an inquiry is delivered and stored

Form submissions are stored in this website and delivered to authorized staff by email. Those records are used only to follow up on your request.

Website and security data

The hosting platform may record standard technical information such as IP address, browser type, pages requested, timestamps, and error or security events. WordPress and technically necessary cookies are used to operate forms and keep the site functioning. These cookies do not track your activity for advertising.

Retention and service providers

Inquiry and technical records are kept for follow-up, operations, security, and legal obligations, then deleted or de-identified when no longer reasonably needed. Hosting, email, security, and map providers process data only as needed to support those functions.

Your choices

You may ask about access, correction, or deletion of information connected to your inquiry, subject to applicable law and the records the company must retain. Contact us through the website and identify the email address or phone number you used for the request. You can also reach us by phone instead of using the online form.

Updates to this policy

We may update this policy from time to time. Changes are posted on this page.

Last updated: November 1, 2026.

Customer reviews

Moving experiences with Carlos Movers

The crew were outstanding! They went over and beyond! We would highly recommend using this team. Excellent service with smiles all around. Great experience!

The crew was great. Hard working and quick. Did great unloading as well. Another 5 stars

The coordinators were professional and ready to help. The team that came home did an excellent job, record time and always jollyRead full reviewShow less

with smiles on their faces

We moved across Texas during the height of the global Covid-19 pandemic. There were a lot of moving parts between shipping ourRead full reviewShow less

belongings and two cars-in addition to 3 canceled flights and 14 day mandatory quarantine once we arrived to Texas. The coordinator kept us informed during the process. When we found out our first flight was cancelled and we would not be able to fly for at least another 3 weeks, they held our shipment for us and kept us updated on when things would arrive so we could plan accordingly. Our things arrived safely and I am thankful for the amazing service we had during these crazy times.

I would give the team a solid five stars plus - courteous, professional and truly caring. However, I feel like we wereRead full reviewShow less

overcharged. It should not have taken 3 people 7.5 hours to pack and move a one bedroom apartment 3 miles. As a retired military wife I have been part of many moves including helping pack for a long-distance move (I was offered a job with the moving company). I think that one of the reasons it took so long was the excessive use of packing materials. It is completely unnecessary and environmentally irresponsible to wrap and tape many of the items individually especially for such a short move.

Find us on

Independent public directory listings; ratings as published by each source.